Simplify your customer support with Deskiva.
Our Features
Deskiva Features
Visual Dashboard
Our rich and simple dashboard keeps you up-to-date on your help desk statistics
Ticket Management
Ticket Filters
Group tickets together based on specific filters and create custom ticket lists.
Teams
Create groups of agents to build smart workflows.
Security Permissions
You can control what access your customers and agents have.
Multi Departments
Reflects your organizational structure by enabling you to add multiple departments.
Reporting
Obtain tickets report as Excel file based on desired criteria.
Custom Fields
You would be able to customize the data collected from users when submitting a ticket to help get straight to the issue.