- Office Hour : 08:00am - 06:00pm
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CCaaS
Contact Center as a Service
Multi-channel contact center, outbound, self services IVR, call recording with all detailed reporting will empower your business and enhance your productivity.
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UCaaS
Unified Communications as a Service
Just plug and make your calls. you don't need to care about your telephony infrastructure and your telephone lines even while you are in the go, we will take care of it for you.
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TPaaS
TelePresence as a Service
Utilize video conference in your daily business activity in order to enhance productivity and reduce transportation and travelling costs without buying a TP infrastructure you just need the end points only.
Scalable solution
It is the best scalable solution, where you can grow as much as you may want, with our platform in seconds.
Customer Satisfaction
Customers’ satisfaction is guaranteed, as high quality is substantially in the core of our business. We keep developing our services to enhance collaboration.
Integration
Very easy to integrate either with our other services or with a third party application anywhere.
Security
We’ve designed a culture that allows our stewards to assimilate with our clients and bring.
Codec Support
Our service provide all type of codecs such as G.711, G.729…etc u-Law, a-Law.
Web Portal
All management/ monitoring of our platform will be through our web portal and technique from anywhere any time.
OUR MAIN SERVICES
Qcall servicesUCaaS
Hosted Unified Communications as a Service including IP voice, Messaging (voicemail converted to email), Instant Messaging (IM), and Presence.
CCaaS
State-of-the-art Contact Center as a Service including Interactive Voice Response (IVR), Recording, plus Web and Chatting as well as integration for your back end system and self-services.
TPaaS
TelePresence as a service with High Definition Video streaming for your business from any Video endpoint.
CONTACT CENTER WALLBOARD AS SERVICES
Contact center statistics
View on a Large Screen Display, PC, tablet, mobile or even a Smart TV, as long as you have a browser you can be connected.
Our data updates will show you real-time/historical data, presented to all connected displays simultaneously
Real time and historical data of your contact center
Our connection over the cloud is to read only, so that your contact center shall be maintained intact. Using this connection, we will design the screen the way you want to show whatever data you consider critical information for your business, and also we can set alarms and send emails or SMS.
Secure solution
Our wallboard connection is totally secure and all the data are encrypted. No other party can read it. On the other hand, we are using https to ensure a secure connection. Furthermore, our solution is read-only, and writing is not admissible.
SUCCESS YOUR BUSINESS
It has been proven that focusing in something else than you business will negatively impact your performance, so let us put our hands together we will take care of your collaboration in cloud to give more time of focusing in your main business.
Business today needs more flexibility in term of expandability, free your business and be ready for tomorrow challenges with an agile business strategy where you can scale up or down in one click with no limitation.